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Contact Us

If you require any further information or have questions regarding any of our products please feel free to contact us using any of the following methods:

Telephone Number: 0845 33 77 000*

(For security and training purposes, telephone calls may be recorded and monitored).

Opening Hours:

Monday to Friday    8.00am - 8.00pm 
Saturday                  9.00am - 6.00pm
Sunday                    Closed

Bank Holidays       Closed

*All calls are charged at local rate from a BT landline.

If  you would prefer to email your query please do so using the following links. If your query is regarding an existing order, if possible please forward your order confirmation as this usually gives us the necessary information to deal with your query promptly::

If you're e-mailing about an after sales enquiry, please click here

If you're e-mailing about your delivery time slot, please click here

If you're e-mailing about a product enquiry, please click here

If you're e-mailing about a payment query, please click here

If you would like to provide feedback, please click here

For all general enquires, please click here


If you are contacting us regarding an existing order please e-mail by replying to your order confirmation, as this gives us the information we require to deal with your query as promptly as possible.

Waiting for your warranty policy? This can take up to 28 days after receipt of goods. If you have any queries about your policy please click here to notify us by e-mail.

You can contact us by letter post at:

12th Floor
1 Angel Square
M60 0AG

(Please DO NOT attempt to return purchases to this address, there are no facilities to accept parcels or packages at this office.)