If you require any further information or have questions regarding any of our products please feel free to contact us using any of the following methods:
Telephone Number: 0845 33 77 000*
(For security and training purposes, telephone calls may be recorded and monitored).
Monday to Friday 8.00am - 8.00pm
*All calls are charged at local rate from a BT landline.
If you would prefer to email your query please do so using the following links. If your query is regarding an existing order, if possible please forward your order confirmation as this usually gives us the necessary information to deal with your query promptly::
If you're e-mailing about an after sales enquiry, please click here
If you're e-mailing about your delivery time slot, please click here
If you're e-mailing about a product enquiry, please click here
If you're e-mailing about a payment query, please click here
If you would like to provide feedback, please click here
For all general enquires, please click here
If you are contacting us regarding an existing order please e-mail by replying to your order confirmation, as this gives us the information we require to deal with your query as promptly as possible.
Waiting for your warranty policy? This can take up to 28 days after receipt of goods. If you have any queries about your policy please click here to notify us by e-mail.
You can contact us by letter post at:
(Please DO NOT attempt to return purchases to this address, there are no facilities to accept parcels or packages at this office.)